Privacy Policy

Data controller

EYWA—a limited liability company (SARL) with a capital of €5,000, headquartered at 16 rue Pfeffel, 68000 Colmar, France (SIRET 804 975 829 00040)—is the publisher of the eywa-consulting.com website and is responsible for the processing of personal data carried out to manage requests received through the site.

For any questions regarding your personal data, you may write to: marianne@eywa-consulting.com.

Personal data collected

Information you provide

When you fill out a form or contact us via email, the following data may be collected:

• Your first and last name.
• Your email address.
• Your company name, if provided.
• The content of your message.
• Information you provide during communications necessary to process your request.

Required fields are indicated in the form. Without this information, it may not be possible to submit or process your request.

Please limit your message to information relevant to your inquiry and do not include sensitive data, such as detailed health information, when using the site's contact form.

Technical data

Browsing this site also involves the processing of technical data by hosting and security services, including:

• Your IP address.
• Information regarding your browser and device.
• The date and time of connections.
• Requested resources and information necessary for detecting errors or automated activity.

The site is hosted by Webflow, Inc., a US company with servers located in the United States. The corresponding technical processing is described in Webflow's privacy policy, available at webflow.com/legal/privacy.

Why is your data used?

Responding to your requests

Your contact details and message allow us to answer your questions and follow up on our discussions. This processing is based on EYWA's legitimate interest in responding to those who contact us.

Preparing for support

When your request concerns support or a preliminary meeting for a service, your information is used to understand your needs and organize the necessary discussions. When you are a party to a future contract, this processing is based on pre-contractual measures taken at your request. CNIL information on this legal basis.

Ensuring site functionality and security

Technical data allows the site to be displayed, forms to function, and protects against spam and misuse. This processing is based on the legitimate interest in maintaining a functional and secure site, subject to specific rules applicable to cookies and other trackers.

Complying with applicable obligations

Certain data may be used to process your requests to exercise your rights or to comply with a legal obligation applicable to EYWA.

Information provided to receive a response does not, in itself, constitute consent to receive marketing communications.

Who can receive your data?

Depending on their nature and the purpose of the processing, your data may be accessible to:

• To Marianne Kopf and authorized personnel within EYWA.
• To Webflow, Inc., the website host.
• To email service providers involved in receiving and processing communications.
• To security and protection services against automated submissions (Cloudflare Turnstile).
• To competent authorities when a legal obligation requires their disclosure.

Data transfers outside the European Economic Area

The site is hosted by Webflow, Inc., a company based in the United States. This provider processes technical data (including IP addresses and connection information) from servers located outside the European Economic Area. This transfer is governed by the standard contractual clauses adopted by the European Commission, which Webflow, Inc. has accepted as part of its data processing agreement. You can view Webflow, Inc.'s commitments regarding international transfers at webflow.com/legal/privacy.

The use of Cloudflare for site security may also involve the processing of certain technical data outside the European Economic Area, particularly in the United States, governed by the European Commission's standard contractual clauses or the applicable data protection framework.

You may contact EYWA for further details regarding the safeguards applicable to your data transfers.

Data retention

Retention criteria depend on the purpose of the processing:

• Contact requests: the information is kept until the request is closed and the follow-up agreed upon with you is complete.
• Requests resulting in a service: the necessary information is added to the contractual relationship file. The corresponding retention terms are specified within that framework.
• Documents subject to a legal obligation: they are retained for the period required by applicable laws.
• Information required for dispute management: they may be archived for the duration of applicable limitation periods or until the final resolution of the dispute.
• Technical security data: their retention depends on the service involved and the requirements for preventing, detecting, and addressing incidents.

Data that is no longer necessary for these purposes will be deleted or anonymized.

Cookies and other trackers

The operation of certain services may involve the use of cookies or similar technologies. When a tracker requires your consent, it must be obtained before it is activated. Simply browsing the site does not constitute consent.

For more information, please consult the site's cookie policy and the CNIL explanations.

Your rights

Under the conditions provided by applicable regulations, you may:

• Access the personal data concerning you.
• Request the rectification of inaccurate or incomplete information.
• Request the erasure of certain data.
• Request the restriction of processing.
• Object, on grounds relating to your particular situation, to processing based on legitimate interest.
• Request data portability when the conditions for this right are met.
• Withdraw your consent when processing is based on it, without affecting the lawfulness of processing based on consent before its withdrawal.

These rights may be subject to certain conditions or exceptions. Consult the CNIL information on your rights.

How can you exercise your rights?

Send your request to: marianne@eywa-consulting.com.

Specify the right you wish to exercise and provide information that will help us locate the relevant correspondence.

If there is reasonable doubt regarding your identity, additional information may be requested. A copy of your ID is not systematically required.

You will receive a response within one month. This period may be extended by two months due to the complexity or number of requests; you will be informed of this within the first month. CNIL guidelines on processing requests.

You may also file a complaint with the relevant supervisory authority, such as the CNIL in France.

Changes to this policy

This policy may be updated to reflect changes to the site, the services used, or applicable legal requirements. In the event of significant changes regarding the use of your data, you will be provided with appropriate notification.